Minimum days between sieve vacation responses

Bron Gondwana brong at fastmail.fm
Sat Nov 5 08:08:13 EDT 2011


On Sat, Nov 05, 2011 at 01:37:02PM +0530, Ramprasad wrote:
> But our client requires that every mail to "sales at domain.com"    should
> immediately get a response ( Business requirements .. not technical ) 

Sieve is probably the wrong tool for the job.

> Assuming that I have methods to avoid looping at the SMTP level .. how
> can I do this in cyrus, sieve

I would recommend an email autoresponder designed for the job, see:

http://en.wikipedia.org/wiki/Autoresponder

In particular "Today's autoresponders need to be careful to not
generate e-mail backscatter, which can result in the autoresponses
being considered E-mail spam."

I would probably hang something like request-tracker on the sales
address, causing every contact to not only get an immediate response,
but be trackable from there.

Bron.


More information about the Info-cyrus mailing list