More Sync_client errors upgraging from 2.3.16 to 2.4.5

[Stephen Carr]

Dear All

My prior idea was incorrect

I just got this see below

There was nothing reported by fuser in the users INBOX.

So I ran reconstrust -f -r -G  on both client and replica as per Bron's 
idea.

Did a sync_client -v -l -m user.USER  was OK

The started a rolling sync_client - seems OK

Should I ro a reconstruct on all users?

Thanks
Stephen Carr

Dec  5 10:13:54 brooks sync_client[2931]: replica uid:297 modseq:1 
last_updated:1291013303 internaldate:1291012699 flags:( \Seen)
Dec  5 10:13:54 brooks sync_client[2931]: RECORD MISMATCH WITH REPLICA: 
more recent on replica
Dec  5 10:13:54 brooks sync_client[2931]: master uid:298 modseq:1 
last_updated:1291013425 internaldate:1291013300 flags:( \Seen)
Dec  5 10:13:54 brooks sync_client[2931]: replica uid:298 modseq:1 
last_updated:1291013428 internaldate:1291013300 flags:( \Seen)
Dec  5 10:13:54 brooks sync_client[2931]: MAILBOX received NO response: 
System I/O error
Dec  5 10:13:54 brooks sync_client[2931]: do_folders(): update failed: 
user.USER1.Sent 'The remote Server(s) denied the operation'
Dec  5 10:13:54 brooks sync_client[2931]: IOERROR: The remote Server(s) 
denied the operation
Dec  5 10:13:54 brooks sync_client[2931]: Error in do_sync(): bailing 
out! The remote Server(s) denied the operation
Dec  5 10:13:54 brooks sync_client[2931]: Processing sync log file 
/common/imap/sync/log-2931 failed: The remote Server(s) denied the operation

Stephen Carr wrote:
> Dear All
> 
> I ran fuser * on the mailbox of the user that had the problem and got
> 
> cyrus.cache:         11366 11366m
> cyrus.header:         2487 11366
> cyrus.index:          2487  2487m 11366 11366
> 
> The processes are imapd
> 
> I killed the imapd processes and it seems OK.
> 
> The clients are using Thunderbird as their email clients. I wonder if 
> their client is Thunderbird 3 and is indexing their IMAP mailboxes.
> 
> I have started the sync_client and I am now awaiting another error.
> 
> I noticed this last week when doing a reconstruct of all mailboxes that 
> I had to kill the imapd processes attached to a users INBOX in order for 
>   reconstruct process to continue otherwise it was "blocked" on a user 
> that had imapd processes using the cache.* .
> 
> Now I must remember that I think it prudent to run sync_client in a NON 
> rolling mode before setting up sync_client to run in rolling mode.
> 
> Regards
> Stephen Carr
> 
> 
> 
> 
> 
> Bron Gondwana wrote:
>> On Sun, Dec 05, 2010 at 07:44:08AM +1030, Stephen Carr wrote:
>>> Dear All
>>>
>>> I thought the upgrade had worked but after more than 10 hours the
>>> following type of error were reported.  This is from a short manual
>>> run of sync_client.
>> Can you try running a reconstruct -G of that user at each end?
>>
> 

-- 
Stephen Carr
Computing Officer
School of Civil and Environmental Engineering
The University of Adelaide
Tel +618-8303-4313
Fax +618-8303-4359
Email sgcarr at civeng.adelaide.edu.au

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