Help please, cyrus imapd production system down

[Mike Eggleston]

On Wed, 26 Mar 2008, Mike Eggleston might have said:

> On Wed, 26 Mar 2008, Mike Eggleston might have said:
> 
> > On Wed, 26 Mar 2008, Simon Matter might have said:
> > 
> > > > Sometime during the night something happend to my imap store about (23:19
> > > > CST). I have executed 'ctl_mboxlist -u < $backup' from two days ago to
> > > > recover the mboxlist and have done a 'reconstruct -r user.$USER' for a few
> > > > users to get their $USER.seen folders working again. The process lmtpunix
> > > > is aborting, I cannot receive email (sendmail to deliver). I can still
> > > > send mail out (through sendmail) so that part's working.
> > > >
> > > > I'm concerned that I need to recover my primary imap databases.
> > > >
> > > > Can someone help me diagnose what's going on and how to fix it (and what
> > > > happened)?
> > > >
> > > > I am a small site with less than 30 email accounts in cyrus.
> > > >
> > > > There were no cyrus, sendmail, nor other email changes yesterday.
> > > 
> > > Hm, the 2.3.1 package you use may not be the most stable. Anyway, I guess
> > > you have checked the basic things like full filesystems and so. Then, what
> > > I suggest is
> > > 
> > > stop cyrus-imapd
> > > mv /var/lib/imap/deliver.db /var/lib/imap/deliver.db.old
> > > mv /var/lib/imap/db /var/lib/imap/db.old
> > > mv /var/lib/imap/db.backup1 /var/lib/imap/db.backup1.old
> > > mv /var/lib/imap/db.backup2 /var/lib/imap/db.backup2.old
> > > do a full offline reconstruct and start cyrus again
> > > 
> > > Simon
> > 
> > The full reconstruct did nothing for the 'Defer' I'm getting when sendmail
> > tries to give a message to lmtpunix. What next?
> > 
> > Mike
> 
> When I use sendmail on a specific message (/usr/lib/sendmail -v -qI082104)
> the response from lmtp is to defer the message. This specific message
> has fifteen or so people in the To:. If I release a message to myself,
> or to anyone, where that person is the single person on the To:, the
> message goes through. I wonder if somehow my integration between cyrus
> and ldap is off somewhere. If the ldap is off, how do I tell for which
> user the LDAP is off?
> 
> Mike

It looks like there is just one user that when that user connects to
cyrus the imapd starts coring and when a message is sent to that user's
address then lmtpd starts coring. How do I find out what is wrong the
user's account and why these processes are coring?

Mike