Problem on creating users account and their mail boxes

Stephen Liu satimis at yahoo.com
Sat Jun 14 23:08:38 EDT 2008


Hi folks,


Ubuntu LTS 6.06 amd64


Hi folks,


Having tried a day unable to figure out how to add users' accounts.


Steps performed as follows;


$ su cyrus
Password: xyz

sh-3.1$ cyradm localhost
IMAP Password: xyz
              localhost> cm user.aaa
localhost> cm user.bbb
localhost> cm user.ccc
etc.
localhost> quit
sh-3.1$ 

all went through without complaint


Change to root

sh-3.1$ su
Password: 

# saslpasswd2 aaa
Password: 
Again (for verification):


# saslpasswd2 bbb
Password: 
Again (for verification): 


# saslpasswd2 bbb
Password: 
Again (for verification) 

etc.  All also went through without complaint.


However on SquirrelMail I can't login to their accounts.  


$ tail /var/log/mail.log
Jun 15 10:13:11 lampserver cyrus/ctl_cyrusdb[4589]: archiving database
file: /var/lib/cyrus/annotations.db
Jun 15 10:13:11 lampserver cyrus/ctl_cyrusdb[4589]: archiving log file:
/var/lib/cyrus/db/log.0000000001
Jun 15 10:13:11 lampserver cyrus/ctl_cyrusdb[4589]: archiving database
file: /var/lib/cyrus/mailboxes.db
Jun 15 10:13:11 lampserver cyrus/ctl_cyrusdb[4589]: archiving log file:
/var/lib/cyrus/db/log.0000000001
Jun 15 10:13:11 lampserver cyrus/ctl_cyrusdb[4589]: done checkpointing
cyrus databases
Jun 15 10:13:11 lampserver cyrus/master[3869]: process 4589 exited,
status 0
Jun 15 10:31:55 lampserver cyrus/master[4593]: about to exec
/usr/lib/cyrus/bin/imapd
Jun 15 10:31:55 lampserver cyrus/imap[4593]: executed
Jun 15 10:31:55 lampserver cyrus/imap[4593]: accepted connection
Jun 15 10:31:57 lampserver cyrus/imap[4593]: badlogin: localhost
[127.0.0.1] plaintext aaa SASL(-13): authentication failure: checkpass
failed
* end *



$ su cyrus
Password: 
sh-3.1$ cyradm localhost
IMAP Password: 
              localhost> lm
INBOX.Drafts (\NonExistent \HasNoChildren)  
INBOX.Sent (\NonExistent \HasNoChildren)    
INBOX.Trash (\NonExistent \HasNoChildren)   
user.aaa (\HasNoChildren)             
user.bbb (\HasNoChildren)            
user.groupware (\HasNoChildren)             
user.ccc (\HasNoChildren)               
user.satimiscyrus (\HasNoChildren)          
user.ddd (\HasNoChildren)                
user/satimiscyrus (\HasNoChildren) 
etc.


They are there.  satimiscyrus appears there twice, as
"user/satimiscyrus" and "user.satimiscyrus".  I don't know why?    



Emails sent to them are rejected.  Example email sent to user.aaa


$ tail /var/log/mail.log
Jun 15 10:46:15 lampserver cyrus/lmtpunix[4625]: accepted connection
Jun 15 10:46:15 lampserver cyrus/lmtpunix[4625]: lmtp connection
preauth'd as postman
Jun 15 10:46:15 lampserver cyrus/lmtpunix[4625]: verify_user(user.aaa)
failed: Mailbox does not exist
Jun 15 10:46:15 lampserver postfix/lmtp[4624]: EF07387812F:
to=<aaa at satimis.com>,
relay=/var/run/cyrus/socket/lmtp[/var/run/cyrus/socket/lmtp], delay=1,
status=bounced (host
/var/run/cyrus/socket/lmtp[/var/run/cyrus/socket/lmtp] said:
550-Mailbox unknown.  Either there is no mailbox associated with this
550-name or you do not have authorization to see it. 550 5.1.1 User
unknown (in reply to RCPT TO command))
Jun 15 10:46:15 lampserver postfix/cleanup[4622]: 37E88878132:
message-id=<20080615024615.37E88878132 at lampserver>
Jun 15 10:46:15 lampserver postfix/qmgr[4167]: 37E88878132: from=<>,
size=3894, nrcpt=1 (queue active)
Jun 15 10:46:15 lampserver postfix/qmgr[4167]: EF07387812F: removed
Jun 15 10:46:18 lampserver postfix/smtp[4627]: 37E88878132:
to=<satimis at gmail.com>,
relay=gmail-smtp-in.l.google.com[209.85.201.27], delay=3, status=sent
(250 2.0.0 OK 1213497961 20si9089638wfi.11)
Jun 15 10:46:18 lampserver postfix/qmgr[4167]: 37E88878132: removed
Jun 15 10:46:45 lampserver postfix/smtpd[4618]: disconnect from
ti-out-0910.google.com[209.85.142.189]
* end *


$ su aaa
Unknown id: aaa

$ su bbb
Unknown id: bbb

etc.


Searching the notes taken down during installing this box.


I ran;
# cyradm -u cyrus localhost
Password: 
localhost> cm user.satimiscyrus


creating this acount "satimiscyrus" which is the only working account
disregarding the problem re unable deleting the emails received and the
sent_emails can't be saved on "INBOX.sent"


Please help.  TIA


B.R.
Stephen L

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