cyradm - unable to authenticate server as cyrus

Nicolas Carlier carlier.nicolas at gmail.com
Wed Jul 9 10:41:48 EDT 2008 

On Wed, Jul 9, 2008 at 4:02 PM, Stephen Liu <satimis at yahoo.com> wrote:
> Hi folks,
>
>
> Ubuntu LAMP 6.06 amd64
> Postfix
> Cyrus-imap-2.2
>
>
> Just discovered unable to login cyradm as cyrus
>
>
> $ cyradm -user cyrus localhost
> Password:
> cyradm: cannot authenticate to server as cyrus
>
>
> The password is correct.  Also ran;
>
> $ sudo passwd cyrus
> to create a new password but without result.
>
>
> $ tail /var/log/messages
> Jul  9 21:00:51 satimis kernel: [   44.244209] IPv6 over IPv4 tunneling
> driver
> Jul  9 21:00:51 satimis kernel: [   47.075285] ppdev: user-space
> parallel port d
> river
> Jul  9 21:01:28 satimis kernel: [   84.209351] Installing knfsd
> (copyright (C) 1
> 996 okir at monad.swb.de).
> Jul  9 21:01:28 satimis kernel: [   84.321528] NFSD: Using
> /var/lib/nfs/v4recove
> ry as the NFSv4 state recovery directory
> Jul  9 21:01:28 satimis kernel: [   84.321545] NFSD: recovery directory
> /var/lib
> /nfs/v4recovery doesn't exist
> Jul  9 21:01:28 satimis kernel: [   84.321548] NFSD: starting 90-second
> grace pe
> riod
> Jul  9 21:01:32 satimis squid[4266]: Squid Parent: child process 4268
> started
> Jul  9 21:01:34 satimis kernel: [   89.815137] ip_tables: (C) 2000-2002
> Netfilte
> r core team
> Jul  9 21:01:34 satimis kernel: [   90.008596] Netfilter messages via
> NETLINK v0
> .30.
> Jul  9 21:01:34 satimis kernel: [   90.021678] ip_conntrack version 2.4
> (4095 bu
> ckets, 32760 max) - 312 bytes per conntrack
> * end *
>
>
> $ tail /var/log/syslog
> Jul  9 21:15:01 satimis /USR/SBIN/CRON[4518]: (root) CMD (cd
> /var/www/SugarCE-Full-5.0.0e; php -f cron.php > /dev/null 2>&1)
> Jul  9 21:15:10 satimis cyrus/imap[4478]: accepted connection
> Jul  9 21:15:41 satimis cyrus/imap[4478]: badlogin:
> localhost.localdomain [127.0.0.1] DIGEST-MD5 [SASL(-13): user not
> found: no secret in database]
> Jul  9 21:16:01 satimis /USR/SBIN/CRON[4522]: (root) CMD (cd
> /var/www/SugarCE-Full-5.0.0e; php -f cron.php > /dev/null 2>&1)
> Jul  9 21:16:58 satimis cyrus/master[3829]: process 4478 exited, status
> 0
> Jul  9 21:17:01 satimis /USR/SBIN/CRON[4525]: (root) CMD (   run-parts
> --report /etc/cron.hourly)
> Jul  9 21:17:01 satimis /USR/SBIN/CRON[4527]: (root) CMD (cd
> /var/www/SugarCE-Full-5.0.0e; php -f cron.php > /dev/null 2>&1)
> Jul  9 21:18:01 satimis /USR/SBIN/CRON[4530]: (root) CMD (cd
> /var/www/SugarCE-Full-5.0.0e; php -f cron.php > /dev/null 2>&1)
> Jul  9 21:19:01 satimis /USR/SBIN/CRON[4548]: (root) CMD (cd
> /var/www/SugarCE-Full-5.0.0e; php -f cron.php > /dev/null 2>&1)
> Jul  9 21:20:01 satimis /USR/SBIN/CRON[4551]: (root) CMD (cd
> /var/www/SugarCE-Full-5.0.0e; php -f cron.php > /dev/null 2>&1)
> * end *
>
>
> $ telnet localhost imap
> Trying 127.0.0.1...
> Connected to localhost.localdomain.
> Escape character is '^]'.
> * OK satimis.com Cyrus IMAP4 v2.2.12-Debian-2.2.12-4ubuntu1 server
> ready
> logout
> * BAD Invalid tag
> .
> * BAD Invalid tag
> .logout
> * BAD Invalid tag
> .quit
> quit
>
>
> It just hung there.  I can't quit the command.
>
>
>
> Previously it worked without problem.  What I have done on the server
> were setup iptables and installing SugarCRM on this box.
>
>
> Stop iptables and flush the rules but without result.
>
>
> $ cyradm --user cyrus localhost
> Password:
> cyradm: cannot authenticate to server as cyrus
>
>
> $ tail /var/log/messages
> Jul  9 21:00:51 satimis kernel: [   47.075285] ppdev: user-space
> parallel port driver
> Jul  9 21:01:28 satimis kernel: [   84.209351] Installing knfsd
> (copyright (C) 1996 okir at monad.swb.de).
> Jul  9 21:01:28 satimis kernel: [   84.321528] NFSD: Using
> /var/lib/nfs/v4recovery as the NFSv4 state recovery directory
> Jul  9 21:01:28 satimis kernel: [   84.321545] NFSD: recovery directory
> /var/lib/nfs/v4recovery doesn't exist
> Jul  9 21:01:28 satimis kernel: [   84.321548] NFSD: starting 90-second
> grace period
> Jul  9 21:01:32 satimis squid[4266]: Squid Parent: child process 4268
> started
> Jul  9 21:01:34 satimis kernel: [   89.815137] ip_tables: (C) 2000-2002
> Netfilter core team
> Jul  9 21:01:34 satimis kernel: [   90.008596] Netfilter messages via
> NETLINK v0.30.
> Jul  9 21:01:34 satimis kernel: [   90.021678] ip_conntrack version 2.4
> (4095 buckets, 32760 max) - 312 bytes per conntrack
> Jul  9 21:20:50 satimis -- MARK --
> * end *
>
>
> $ tail /var/log/syslog
> Jul  9 21:31:24 satimis cyrus/master[3829]: process 4635 exited, status
> 0
> Jul  9 21:32:01 satimis /USR/SBIN/CRON[4637]: (root) CMD (cd
> /var/www/SugarCE-Full-5.0.0e; php -f cron.php > /dev/null 2>&1)
> Jul  9 21:33:00 satimis cyrus/master[4662]: about to exec
> /usr/lib/cyrus/bin/imapd
> Jul  9 21:33:00 satimis cyrus/imap[4662]: executed
> Jul  9 21:33:00 satimis cyrus/imap[4662]: accepted connection
> Jul  9 21:33:01 satimis /USR/SBIN/CRON[4664]: (root) CMD (cd
> /var/www/SugarCE-Full-5.0.0e; php -f cron.php > /dev/null 2>&1)
> Jul  9 21:33:08 satimis cyrus/imap[4662]: badlogin:
> localhost.localdomain [127.0.0.1] DIGEST-MD5 [SASL(-13): user not
> found: no secret in database]
> Jul  9 21:34:01 satimis /USR/SBIN/CRON[4667]: (root) CMD (cd
> /var/www/SugarCE-Full-5.0.0e; php -f cron.php > /dev/null 2>&1)
> Jul  9 21:34:11 satimis cyrus/master[3829]: process 4662 exited, status
> 0
> Jul  9 21:35:01 satimis /USR/SBIN/CRON[4671]: (root) CMD (cd
> /var/www/SugarCE-Full-5.0.0e; php -f cron.php > /dev/null 2>&1)
> * end *
>
>
> Please help.  TIA
>
>
> B.R.
> Stephen L
>
> Send instant messages to your online friends http://uk.messenger.yahoo.com
> ----
> Cyrus Home Page: http://cyrusimap.web.cmu.edu/
> Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
> List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
>

Hello,

In /etc/imapd.conf file you must add this line (reads the comments to
understand what you make):

# Uncomment the following and add the space-separated users who
# have admin rights for all services.
admins: cyrus

# Space-separated list of users that have imapd "admin" status, in
# addition to those in the admins: entry above
imap_admins: cyrus

Have fun,
--

IT french student who search jobs in US.
      carlier.nicolas (at) gmail.com

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