quota corruption

[Simon Matter]

> Hi again,
>
> I think I am very close to find the main reason of my weird mailbox
> problems. Today I tried to setup a corrupted mail account as a pop3
> account
> and the client gave me 'Unable to lock maildrop'. I googled this error and
> found a reply on a mailing list which says this can be because of TCP
> timeout. When I saw this reply I remembered that I have changed our
> firewall
> apliance which had a static route rule to route the packages for the mail
> servers public IP address to another firewall apliance which has my mail
> server on its DMZ. I removed the old firewall apliance and installed a new
> one(which is netscreen), created the same static route rule and that day
> these weird problems started to came from the users. I guess there is a
> problem with the netscreens static routing because even if I request ssh
> to
> the public IP of the mail server, session drops suddenly if I keep the ssh
> client idle for a few seconds.
>
> If anyone has an idea it will be appreciated.

While I'm usually runnning Linux firewall, I once had the pleasure with
Netscreen. They do some kind of DOS protection which may make it unusable
to run servers behind. You have to remove those rules to make things work
as expected. I don't remember in detail what was needed on the Netscreen,
but you may find out yourself.
At least I agree with you that you may have found the root of your problems.

Simon

>
>
>>> When I first saw this problem I was suspicious about an outlook bug but
>>> when
>>> I saw that there are more than one users having the same problem I
>>> changed
>>> my mind because we are using cyrus on sles9 for nearly 4 years and we
>>> didnt
>>> have such problems. But anyway I will check the mailboxes with a
>>> different
>>> mail client. I am also thinking about disabling quota for all users for
>>> a
>>> short time just to solve the problem until I setup a mor recent version
>>> of
>>> cyrus on a different server. Is there a way to disable quota for all
>>> users
>>> with a single step?
>>
>> I'm not sure but I think a brute force method is to remove all quota
>> files
>> in /var/lib/imap/quota (or wherever that directory is in on your
>> server).
>> Of course cyrus-imapd should be stopped while doing it. If I remember
>> correctly I did this once to "fix" broken quota on a server. But don't
>> blame me if it breaks your server...
>>
>> Simon
>>
>>>
>>> Thanks
>>>
>>> ----
>>> Cyrus Home Page: http://cyrusimap.web.cmu.edu/
>>> Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
>>> List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
>>>
>>
>>
>>
>
> ----
> Cyrus Home Page: http://cyrusimap.web.cmu.edu/
> Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
> List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
>