Cyrus DB Error - seen flag`s

[Gerard]

On Nov 28, 2007 6:01 AM, Proskurin Kirill <k.proskurin at fxclub.org> wrote:

> Alain Spineux wrote:
> > On Nov 28, 2007 9:47 AM, Proskurin Kirill <k.proskurin at fxclub.org>
> wrote:
> >> Hello all.
> >>
> >> My system:
> >> FreeBSD 6.1-RELEASE-p10
> >> cyrus-imapd-2.3.7
> >> cyrus-sasl-2.1.22
> >> cyrus-sasl-saslauthd-2.1.22
> >>
> >>
> >> We have a email support1 at ourdomain what is used by 5 people at the same
> >> time by IMAP.
> >> Time after time we have this problem:
> >> All "seen" flag`s a disappear. And any new email`s don`t put a seen
> >> flag. In logs this:
> >>
> >> imaps[47785]: db /var/imap/user/s/support1.seen, inconsistent
> >> pre-checkpoint, bailing out
> >> imaps[47785]: DBERROR: error committing seen txn; seen state lost:
> >> cyrusdb error
> >>
> >> What im need to do to fix it?
> >
> > you can use cyrreconstruct .
> > su to cyrus before to run it, and be carefull any -m , -r , -f are not
> > working very very well, run it on each mailbox individually.
> >
>
>
> Hmmmm, what is this? Im don`t any file what names like cyrreconstruct.
> May be it calls now a "reconstruct"? If it so, im allready try it and it
> is not help at all.
>
> --
> Best regards,
>         Proskurin Kirill
>
>
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>



Try deleting the seen file on one of the mailboxes and see if that resolves
the issue. If it does you will need to delete all of the seen files and let
Cyrus recreate them. The only loss would be that previously read messages
will now be unread. I would suggest backing these up in the future if it is
a concern.
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