HELP! A storage failure resulted in data corruption

[Simon Matter]

>
> Greetings.
>
> We had a storage failure recently. A user's data were corrupted. The
> user client keeps terminated abnormally.Below are the error messages.I
> also noticed two .NEW files created in the user's INBOX. Can anybody
> gave me any suggestion?

Did you try to reconstruct the mailbox in question, something like:

su - cyrus -c "/usr/lib/cyrus-imapd/reconstruct -r user.USERNAME"

If that helps you may also reconstruct the whole storage with:

su - cyrus -c "/usr/lib/cyrus-imapd/reconstruct"

Let us know whether it fixes the problem.

Regards,
Simon

>
> Nov 23 08:58:14 cms3 imap[19511]: seen_db: user USERNAMEopened
> /var/lib/imap/user/k/USERNAME.seen
> Nov 23 08:58:14 cms3 imap[19511]: open: user USERNAME opened Trash
> Nov 23 08:58:15 cms3 imap[19511]: open: user USERNAME opened INBOX
> Nov 23 08:58:15 cms3 master[3354]: process 19511 exited, signaled to
> death by 7
> Nov 23 08:58:15 cms3 master[3354]: service imap pid 19511 in BUSY state:
> terminated abnormally
>
> -rw-------  1 cyrus mail 413140 Nov 21 16:20 cyrus.cache
> -rw-------  1 cyrus mail 409600 Nov 23 10:44 cyrus.cache.NEW
> -rw-------  1 cyrus mail    183 Nov 23 10:38 cyrus.header
> -rw-------  1 cyrus mail  10336 Nov 21 16:20 cyrus.index
> -rw-------  1 cyrus mail   8192 Nov 23 10:44 cyrus.index.NEW
>
> Thanks
>
> --
> Kai Wang
> System Services
> Information Technologies, University of Calgary,
> 2500 University Drive, N.W.,
> Calgary, Alberta, Canada T2N 1N4
> Phone (403) 220-2423, Fax (403) 282-9361
>
> ----
> Cyrus Home Page: http://cyrusimap.web.cmu.edu/
> Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
> List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
>