Cyrus 2.2.10: Could not open seen state (System I/O error)

[Bernd Nies]

Hi,

One of our about 100 Cyrus IMAP users has a problem that all messages 
always are marked unread when he logs in. It's not a client problem 
because he tried different email clients. Server system is Solaris 9.

How can this problem be fixed? Removing the agoston.seen file and 
restarting the server? The command "reconstruct -rxf user/agoston" did 
also not fix that problem.

Any hints are appreciated. Thanks in advance.

Regards,
Bernd


imapd.conf:

==CUT==
configdirectory:      /var/cyrus/imap
sievedir:             /var/cyrus/sieve
lmtpsocket:           /var/cyrus/imap/socket/lmtp
tls_cert_file:        /var/cyrus/certs/imap.pem
tls_key_file:         /var/cyrus/certs/imap.key
tls_ca_file:          /var/cyrus/certs/ca-cert.pem
defaultpartition:     default
partition-default:    /var/cyrus/mail
servername:           mailsrv.domain.tld
admins:               cyrus
unixhierarchysep:     yes
altnamespace:         yes
sendmail:             /opt/postfix/sbin/sendmail
logtimestamps:        yes
defaultacl:           anyone lrsp
duplicatesuppression: yes
allowplaintext:       yes
sasl_pwcheck_method:  saslauthd
sasl_mech_list:       PLAIN
sasl_sasldb_path:     /var/cyrus/etc/sasldb2
==CUT==

Configure Options:

==CUT==
./configure --prefix=/opt/cyrus \
             --with-auth=unix \
             --with-cyrus-prefix=/opt/cyrus \
             --with-dbdir=/opt/db \
             --with-openssl=/opt/openssl \
             --with-sasl=/opt/cyrus \
             --with-perl=/opt/perl/bin/perl \
             --sysconfdir=/var/cyrus/etc \
             --with-statedir=/var/cyrus/socket \
             --disable-krb4 \
             --disable-cram \
             --disable-gssapi \
             --without-krb
==CUT==

Syslog:

==CUT==
Apr  5 21:03:39 mailsrv imap[26100]: [ID 921384 local6.debug] accepted
connection
Apr  5 21:03:39 mailsrv imap[26100]: [ID 277583 local6.notice] login:
localhost [127.0.0.1] agoston plaintext User logged in
Apr  5 21:03:39 mailsrv imap[26100]: [ID 380645 local6.error] DBERROR:
skiplist recovery /var/cyrus/imap/user/a/agoston.seen: 0224 should be
ADD or DELETE
Apr  5 21:03:39 mailsrv imap[26100]: [ID 729713 local6.error] DBERROR:
opening /var/cyrus/imap/user/a/agoston.seen: cyrusdb error
Apr  5 21:03:39 mailsrv imap[26100]: [ID 844790 local6.error] Could not
open seen state for agoston (System I/O error)
Apr  5 21:03:39 mailsrv imap[26100]: [ID 736213 local6.debug] open: user
agoston opened INBOX
Apr  5 21:03:39 mailsrv imap[26100]: [ID 380645 local6.error] DBERROR:
skiplist recovery /var/cyrus/imap/user/a/agoston.seen: 0224 should be
ADD or DELETE
Apr  5 21:03:39 mailsrv imap[26100]: [ID 729713 local6.error] DBERROR:
opening /var/cyrus/imap/user/a/agoston.seen: cyrusdb error
Apr  5 21:03:39 mailsrv imap[26100]: [ID 380645 local6.error] DBERROR:
skiplist recovery /var/cyrus/imap/user/a/agoston.seen: 0224 should be
ADD or DELETE
Apr  5 21:03:39 mailsrv imap[26100]: [ID 729713 local6.error] DBERROR:
opening /var/cyrus/imap/user/a/agoston.seen: cyrusdb error
Apr  5 21:03:39 mailsrv imap[26100]: [ID 844790 local6.error] Could not
open seen state for agoston (System I/O error)
Apr  5 21:03:39 mailsrv imap[26100]: [ID 736213 local6.debug] open: user
agoston opened INBOX
Apr  5 21:03:39 mailsrv imap[26100]: [ID 380645 local6.error] DBERROR:
skiplist recovery /var/cyrus/imap/user/a/agoston.seen: 0224 should be
ADD or DELETE
Apr  5 21:03:39 mailsrv imap[26100]: [ID 729713 local6.error] DBERROR:
opening /var/cyrus/imap/user/a/agoston.seen: cyrusdb error
Apr  5 21:03:39 mailsrv imap[26100]: [ID 844790 local6.error] Could not
open seen state for agoston (System I/O error)
Apr  5 21:03:39 mailsrv imap[26100]: [ID 736213 local6.debug] open: user
agoston opened INBOX
Apr  5 21:03:39 mailsrv imap[26100]: [ID 299345 local6.debug] SQUAT
failed to open index file
Apr  5 21:03:39 mailsrv imap[26100]: [ID 418793 local6.debug] SQUAT failed
==CUT==