Vanishing quota information

[Robert Covell]

Do you still have the user folder with their emails?

I have seen this as well on 2.1.15, although not as frequently as your
seeing.  We have about 800 users and every so often a client does not have
any quota information when they view the account in our Client Interface.
When we check further their email directory is just gone.  We just wrote it
off as user error because there was not rhyme or reason for it happening
(that we could see).

Is that similar to what you are seeing?

-Bob


> -----Original Message-----
> From: owner-info-cyrus at lists.andrew.cmu.edu
> [mailto:owner-info-cyrus at lists.andrew.cmu.edu]On Behalf Of Simon Matter
> Sent: Tuesday, June 29, 2004 6:47 AM
> To: Ken Murchison
> Cc: info-cyrus at lists.andrew.cmu.edu
> Subject: Re: Vanishing quota information
>
>
> > Simon Matter wrote:
> >
> >>>I have a new problem with vanishing quota. At least I didn't notice it
> >>>earlier. The situation is that we have quota for all users but suddenly
> >>>quota for some users are lost, the user.xxxx file in the quota dir just
> >>>doesn't exist anymore. We are using legacy_quota, so nothing new here.
> >>>This is on cyrus-imapd-2.2.6.
> >>
> >>
> >> I can't believe nobody else has this problem. I have it on
> more than one
> >> server now and it keeps going on. The thing is that my
> cyrus-imapd 2.2.6
> >> seems to forget quota of about 6 users daily with a ~2000 userbase.
> >>
> >> I'm using the following hack to detect missing quota.
> >
> >
> > Is there a user.<user>.NEW file for these users?
>
> No, just nothing.
>
> >
> > --
> > Kenneth Murchison     Oceana Matrix Ltd.
> > Software Engineer     21 Princeton Place
> > 716-662-8973 x26      Orchard Park, NY 14127
> > --PGP Public Key--    http://www.oceana.com/~ken/ksm.pgp
> >
> >
>
>
> ---
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>

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