Vanishing quota information

[Simon Matter]

> Do you still have the user folder with their emails?
>
> I have seen this as well on 2.1.15, although not as frequently as your
> seeing.  We have about 800 users and every so often a client does not have
> any quota information when they view the account in our Client Interface.
> When we check further their email directory is just gone.  We just wrote
> it
> off as user error because there was not rhyme or reason for it happening
> (that we could see).
>
> Is that similar to what you are seeing?

No, everything else is normal. And AFAIK we didn't have this problem until
recent 2.2.x versions.

>
> -Bob
>
>
>> -----Original Message-----
>> From: owner-info-cyrus at lists.andrew.cmu.edu
>> [mailto:owner-info-cyrus at lists.andrew.cmu.edu]On Behalf Of Simon Matter
>> Sent: Tuesday, June 29, 2004 6:47 AM
>> To: Ken Murchison
>> Cc: info-cyrus at lists.andrew.cmu.edu
>> Subject: Re: Vanishing quota information
>>
>>
>> > Simon Matter wrote:
>> >
>> >>>I have a new problem with vanishing quota. At least I didn't notice
>> it
>> >>>earlier. The situation is that we have quota for all users but
>> suddenly
>> >>>quota for some users are lost, the user.xxxx file in the quota dir
>> just
>> >>>doesn't exist anymore. We are using legacy_quota, so nothing new
>> here.
>> >>>This is on cyrus-imapd-2.2.6.
>> >>
>> >>
>> >> I can't believe nobody else has this problem. I have it on
>> more than one
>> >> server now and it keeps going on. The thing is that my
>> cyrus-imapd 2.2.6
>> >> seems to forget quota of about 6 users daily with a ~2000 userbase.
>> >>
>> >> I'm using the following hack to detect missing quota.
>> >
>> >
>> > Is there a user.<user>.NEW file for these users?
>>
>> No, just nothing.
>>
>> >
>> > --
>> > Kenneth Murchison     Oceana Matrix Ltd.
>> > Software Engineer     21 Princeton Place
>> > 716-662-8973 x26      Orchard Park, NY 14127
>> > --PGP Public Key--    http://www.oceana.com/~ken/ksm.pgp
>> >
>> >
>>
>>
>> ---
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>>
>
>


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