Outlook timeout problems still

Josh Endries jendries at pragmeta.com
Mon Jun 28 14:29:54 EDT 2004


Hi all,

I'm still getting people complaining about Outlook connection 
problems when leaving the client open for extended periods of time. I 
read it was Outlook's implementation of IDLE. I tried using idled, 
using no idle at all, and now defaults (poll?) with "imapidlepoll: 0" 
as suggested, and just for the heck of it "timeout: 90". So far 
nothing has helped, which makes me wonder if it is something else. 
These customers are all connecting through SSL connections to 
pop3s/imaps on port 993/995, so I am wondering if maybe SSL is the 
problem Has anyone had this problem before with SSL connections? An 
odd thing is, when the user clicks "send/receive", it errors out that 
it can't connect but doesn't even attempt to connect. Oy what a pain.

Thanks,
Josh
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