Outlook 2002 hangs while fetching headers

[Doug Koobs]

Hello,
 
This weekend I upgraded Cyrus to 2.2.3-8 using Simon's RPM's. I was hoping
that the improved message header caching would help with a problem one of my
users is having, but it didn't. 
 
When the user switches to a folder that has many messages (thousands)
Outlook 2002 hangs with a message in the status bar that says "fetching
headers". I've Googled for this problem, and it seems that there are quite a
few Outlook users having this problem. MS has a patch for Outlook 2000 that
supposedly fixes this problem, but nothing for Outlook 2002.
 
Has anyone here experienced this? If so, are there any configuration changes
I can make in Cyrus to workaround this Outlook quirk?
 
Thanks,
 
Doug




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