FW: Insert artificial delay into IMAP server responses (to workaround OL2002)

[Andrew Morgan]

Let me chime in here to say that we have Outlook users running a wide
variety of versions, but I've never heard of a problem like this from our
users.  If you have an exact version of Outlook and the steps to repeat
this problem, I could try to replicate it here...

	Andy

On Tue, 13 Apr 2004, Doug Koobs wrote:

>
> > You're right, this is a hack.  Its funny that the problem is that the
> > server is "too fast".  Where have you ever heard that before?
>
> I should have said that Outlook is too slow. The problem here is definitely
> not with Cyrus, I was just hoping for a workaround in Cyrus to compensate
> for Outlook's problem.
>
> Here is a thread from a NG between a couple of people suffering from this
> problem, and a tech at MS that is working to resolve the problem:
>
> http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm=%23NarMt
> bvCHA.1624%40TK2MSFTNGP10&rnum=1&prev=/groups%3Fhl%3Den%26lr%3D%26ie%3DUTF-8
> %26oe%3DUTF-8%26selm%3D%2523NarMtbvCHA.1624%2540TK2MSFTNGP10
>
> After re-reading the post, I see that the admin did not insert a delay, he
> put an artificial load on the server to slow it down. This resolved the
> problem, but introduced/revealed other problems...
>
> I have exchanged emails with the MS tech, and he requested details of my
> setup, which I sent. However, I'm not expecting any resolution from them
> anytime soon, as it seems this problem has existed in the OL family of
> products ever since OL98.
> >
> > There is no config parameter.  Probably the easiest place to do this
> > would be in the prot layer (lib/prot.c), but you *may* have
> > to do it on
> > a per command/response basis, which means touching a lot of code in
> > imapd.c and index.c
>
> I wouldn't even know where to begin with these files, as my programming
> skills are close to nil. I was hoping for some parameter in a conf file
> like:
>
> KludgyOutlookIMAPHack = 1   #Compensates for MS's faulty IMAP client code by
> adding delay to responses
>
> But it sounds like there aren't too many people using the Cyrus/Outlook
> combination, or you probably would have heard of this problem sooner.
>
> The workaround may just be to use POP until MS fixes their IMAP code...
>
>
>
>
>
>
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