Message with attachments shows up totally empty.

twk twk at
Tue Jun 3 11:20:32 EDT 2003

Mark London wrote:
>>From: Simon Brady <simon.brady at>
>>On Mon, 2 Jun 2003, Mark London wrote:
>>This is almost certainly a client issue - my guess would be the sending 
>>software is munging the MIME structure of the message (Eudora is 
>>notorious for this). The best way to isolate the culprit is to cat the 
>>raw message in the server's spool directory - look for the MIME 
>>Content-Type header at the top of the message, e.g.
> The sender of the message certainly was Eudora Windows 5.1   However, when
> reading the message using Netscape 7 on a mac, if I copy the message to a
> local folder, it appears fine.  If I copy it to an IMAP folder on a VMS system
> running Multinet (usually guaranteed to break everything), it still appears
> fine.  If I then copy it back to Cyrus, it still appears empty.  And, as I
> said, it looks fine using Squirrelmail.  So perhaps you can see why I'm just a
> little skeptical that it's a Eudora problem, unless you can explain why all
> these other methods work ok, while Cyrus doesn't. :)

It's a Eudora problem. We have seen this many times. Have the sender 
turn off styled text and the problem goes away.

I wish they would fix this.


Tom Karches                    email : twk at
Web Systems Administrator      phone : 919.515.5508
NCSU Information Technology

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