IMAP slow while retreiving folder lists

[Wil Cooley]

On Wed, 2003-08-20 at 12:36, Crockett Howard wrote:
> We have been running Cyrus 2.1.14 for about one month.  The machine is not
> heavily used - only about 300 users.  We have had some reports over the last
> week that it was taking "some" users over 20 seconds to retrieve their folder
> list when first logging on.  On initial installation the users reporting
> problems were able to retrieve their folder lists immediately.  The problem did
> not occur with every user. We recycled master process and the problem cleared. 
> Any ideas what could cause this problem?

Turn on logging for the affected users by creating a directory under
/var/{,lib/}imap/log with the name of the user.  There should be timing
information included with the log, which will let you determine whether
or not it's a client or server issue.

Wil
-- 
Wil Cooley                                 wcooley at nakedape.cc
Naked Ape Consulting                        http://nakedape.cc
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 189 bytes
Desc: This is a digitally signed message part
Url : https://lists.andrew.cmu.edu/mailman/private/info-cyrus/attachments/20030821/e4658177/attachment.bin