IMAP slow while retreiving folder lists

Wil Cooley wcooley at
Thu Aug 21 16:04:18 EDT 2003

On Wed, 2003-08-20 at 12:36, Crockett Howard wrote:
> We have been running Cyrus 2.1.14 for about one month.  The machine is not
> heavily used - only about 300 users.  We have had some reports over the last
> week that it was taking "some" users over 20 seconds to retrieve their folder
> list when first logging on.  On initial installation the users reporting
> problems were able to retrieve their folder lists immediately.  The problem did
> not occur with every user. We recycled master process and the problem cleared. 
> Any ideas what could cause this problem?

Turn on logging for the affected users by creating a directory under
/var/{,lib/}imap/log with the name of the user.  There should be timing
information included with the log, which will let you determine whether
or not it's a client or server issue.

Wil Cooley                                 wcooley at
Naked Ape Consulting              
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