cyrus netscape problem

[Scott Russell]

On Fri, Sep 20, 2002 at 03:21:35PM +0200, Ines Martinez Moreno wrote:
> hi!
> 
> I have cyrus-imapd-2.1.5-3 running on rh7.3. All was ok, until yesterday,
> when an user complains because he couldn't delete anymore their messages. He
> uses netscape 4.72 as mail client, when he deletes an email, on his netscape
> preferences the email goes to the Trash folder which is a folder on the
> server. It happens the follow:
> - He tries to delete the email
> - on the botton of netscape we see: Moving message to INBOX.Trash
> - and then netscape stays there..
> - sometimes the message seems to be moved, but when you go to the Trash it
> is not there, and when you return to the inbox, the messages is always
> there.
> On the server the Trash directory has the following rights:
> drwx------    2 cyrus    mail        16384 Sep 19 01:35 Trash
> 

Is the user at or over quota? If so you won't be able to move messages
between folders until after you delete messages to go under quota.

Try disabling Netscapes 'move to trash' option.

-- 
  Scott Russell (lnxgeek at us.ibm.com)
  Linux Technology Center, System Admin, RHCE.
  Dial 877-735-8200 then ask for 919-543-9289 (TTY)