Athentication problem

Stephen Liu satimis at yahoo.com
Tue Jul 15 22:53:03 EDT 2008


Hi folks,


Ubuntu LAMP 6.06 amd64, headless
Postfix
cyrus-admin-2.2
cyrus-clients-2.2
cyrus-common-2.2
cyrus-imapd-2.2
cyrus-pop3d-2.2
libcyrus-imap-perl22
libsasl2
MySQL
SquirrelMail


I have been fighting several days on following problem.


The LAMP server is working.  Users can send/receive mails on
SquirrelMail. Also running "telnet localhost 25" on Xterm mails can be
sent to/received by outside world.  However users can't send mail via
the server on their mail client, Evolution.  


Always complaining;
Unable to authenticate to SMTP server.
Bad authentication response from server.

Please enter the SMTP password for user_aaa on host domain.com
* end *



On the server Xterm


$ tail /var/log/mail.log
Jul 16 10:00:54 satimis cyrus/ctl_cyrusdb[3848]: done checkpointing
cyrus databases
Jul 16 10:00:54 satimis cyrus/master[3841]: process 3848 exited, status
0
Jul 16 10:00:59 satimis postfix/master[4131]: daemon started -- version
2.2.10, configuration /etc/postfix
Jul 16 10:03:01 satimis postfix/smtpd[4406]: connect from
unknown[220.232.213.178]
Jul 16 10:03:20 satimis postfix/smtpd[4406]: warning: SASL
authentication problem: unable to open Berkeley db /etc/sasldb2: No
such file or directory
Jul 16 10:03:20 satimis postfix/smtpd[4406]: warning: SASL
authentication problem: unable to open Berkeley db /etc/sasldb2: No
such file or directory
Jul 16 10:03:20 satimis postfix/smtpd[4406]: warning: SASL
authentication failure: Password verification failed
Jul 16 10:03:20 satimis postfix/smtpd[4406]: warning:
unknown[220.232.213.178]: SASL PLAIN authentication failed
Jul 16 10:08:20 satimis postfix/smtpd[4406]: timeout after AUTH from
unknown[220.232.213.178]
Jul 16 10:08:20 satimis postfix/smtpd[4406]: disconnect from
unknown[220.232.213.178]
* end *


$ tail /var/log/mail.err
Jul 12 14:21:48 satimis last message repeated 3 times
Jul 13 16:40:55 satimis cyrus/pop3[4628]: refused connection from
220.232.213.178
Jul 13 16:41:20 satimis last message repeated 4 times
Jul 13 16:41:46 satimis last message repeated 4 times
Jul 13 16:55:32 satimis cyrus/pop3[4420]: refused connection from
220.232.213.178
Jul 13 16:57:05 satimis cyrus/pop3[4420]: refused connection from
220.232.213.178
Jul 13 16:57:23 satimis cyrus/pop3[4420]: refused connection from
220.232.213.178
Jul 13 16:58:46 satimis cyrus/pop3[4420]: refused connection from
220.232.213.178
Jul 13 16:59:52 satimis cyrus/pop3[4420]: refused connection from
220.232.213.178
Jul 13 17:00:40 satimis cyrus/pop3[4420]: refused connection from
220.232.213.178
* end *


But users can receive mails on their mail client, Evolution, with the
same password.  I suspect it is an authentication problem.


Please help.  TIA


B.R.
Stephen L

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