Problems with Thunderbird and saving emails to sent-folders
Ken Murchison
murch at andrew.cmu.edu
Wed Mar 7 09:05:10 EST 2007
tarjei wrote:
> Hi,
>
> Many of my users are having problems saving sent emails to the sent
> folder in Thunderbird.
>
> This is a known problem in Thunderbird and partly documented here:
> https://bugzilla.mozilla.org/show_bug.cgi?id=206408
>
> What I am wondering about is if anyone can give me some advice on how to
> configure cyrus and /or thunderbird to reduce the impact of the bug.
Here is my guess:
The connection is being closed by a NAT device between the client and
server. TB will ping the server every 29 minutes to avoid getting timed
out by the server after a minimum of 30 minutes, but the NAT device
flushes the connection quicker than 29 minutes and TB doesn't handle it
gracefully.
--
Kenneth Murchison
Systems Programmer
Project Cyrus Developer/Maintainer
Carnegie Mellon University
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