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<p>I'm grateful for your help.</p>
<p>Attached is an imapd strace of the bad account going into idle, a
message being sent to it, and it leaving idle again.</p>
<br>
<div class="moz-cite-prefix">On 05/06/2018 17:11, Bron Gondwana
wrote:<br>
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cite="mid:1528211491.473464.1397222192.0DD3A11B@webmail.messagingengine.com">
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<div style="font-family:Arial;">The timeouts are fine - that's
just a select timeout so it can do cleanup.<br>
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<div style="font-family:Arial;"><br>
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<pre>recvfrom(14, "\2\0\0\0\0\0\0\0user.elangenhoven\0", 1032, 0, {sa_family=AF_UNIX, sun_path="/var/lib/cyrus/socket/idle.31167"}, [110->35]) = 26
sendto(14, "\2\0\0\0\0\0\0\0user.elangenhoven\0", 26, MSG_DONTWAIT, {sa_family=AF_UNIX, sun_path="/var/lib/cyrus/socket/idle.30947"}, 110) = 26
</pre>
<pre>
</pre>
<pre>That's a push from the lmtpd (PID 31167) for delivery, followed by a push to the imapd (PID 30947) saying that the mailbox has been touched!
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<pre>Sorry to be a pain, but can you do it again and get an strace of the imapd as well - the one which is in idle.
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<pre>
</pre>
<pre>Thanks,
</pre>
<pre>
Bron.
</pre>
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<div>On Wed, Jun 6, 2018, at 00:53, Neil Price wrote:<br>
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<blockquote type="cite">
<p>I've attached an strace of idled. It shows the bad user
client (elangenhoven) going into idle and a message being sent
to it.You can see the message being sent but there seems to be
no reaction to it arriving.<br>
</p>
<p>There are a bunch of timeouts there....?<br>
</p>
<div style="font-family:Arial;"><br>
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<div>On 05/06/2018 15:42, Bron Gondwana wrote:<br>
</div>
<blockquote type="cite"
cite="mid:1528206150.441508.1397092352.6EE2FA1A@webmail.messagingengine.com">
<div style="font-family:Arial;">Damn. I guess I'm going to
have to ask for an strace next! Of the idled process
probably.<br>
</div>
<div style="font-family:Arial;"><br>
</div>
<div style="font-family:Arial;">Idle changed a bunch between
2.5 and 3.0, so I don't know how much I'll be able to help
:( Definitely an strace of the idled during both the start
of the IDLE command and the delivery will help see what's
happening.<br>
</div>
<div style="font-family:Arial;"><br>
</div>
<div style="font-family:Arial;">Bron.<br>
</div>
<div><br>
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<div style="font-family:Arial;"><br>
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<div style="font-family:Arial;"><br>
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<div>----<br>
</div>
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<p>Email had 1 attachment:<br>
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<div style="font-family:Arial;"><code>strace.txt</code><br>
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<div style="font-family:Arial;"> 12k (text/plain)<br>
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<div class="signature">--<br>
</div>
<div class="signature"> Bron Gondwana, CEO, FastMail Pty Ltd<br>
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