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<p>ellie,</p>
<p>Thank you for the response. <br>
</p>
<p>Upon further investigation I am running cyrus-imapd 2.3. Don't
know where/how I saw 2.6!</p>
<p>It is a Thunderbird problem. I had removed Tbird and what I
thought was the profile info, but it appears Tbird stores profile
data in two locations on Win 10:
C:/users/[name]/appdata/roaming/Thunderbird and
C:/users/[name]/appdata/low/Thunderbird. Removing both of those
directories and re-installing tbird then re-creating the user's
account cleaned everything up and the inbox started showing new
incoming mail.</p>
<p>Thanks again for the hints! Everything is almost back to normal,
but still no functioning "shared" folder.<br>
</p>
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Please note, BKA Architects, Inc. will be closed for the holidays starting Monday 12/25/2017 and will reopen for business Tuesday 1/2/2018. Happy Holidays!</span>
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