<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;"><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><FONT size=3>Hello Joseph<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></SPAN></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><o:p><FONT size=3> </FONT></o:p></SPAN></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><FONT size=3>Thanks very much for your reply.<SPAN style="mso-spacerun: yes"> </SPAN>From my testing, I think all vacation messages to external senders are failing.<SPAN style="mso-spacerun: yes"> </SPAN><o:p></o:p></FONT></SPAN></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><o:p><FONT size=3> </FONT></o:p></SPAN></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><FONT size=3>I had a look through various configuration files, and saw that the MTA (postfix) was sending errors to a postmaster address.<SPAN style="mso-spacerun: yes"> </SPAN>I couldn’t find any trace of a postmaster mailbox, so I changed the error logging address to ‘root’.<SPAN style="mso-spacerun: yes"> </SPAN>The outgoing vacation notices ended up in the root user’s mailbox, so it looks like there is something wrong with the way Cyrus/Sieve is replying to the sender.<SPAN style="mso-spacerun: yes"> </SPAN>I’ve copied out an example message which is ending up in the root mailbox (I’ve changed server and domain name etc):<o:p></o:p></FONT></SPAN></DIV>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><o:p><FONT size=3> </FONT></o:p></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>From MAILER-DAEMON<SPAN style="mso-spacerun: yes"> </SPAN>Mon Apr 19 <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:time Hour="10" Minute="58">10:58:33</st1:time> 2010</FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>Return-Path: <></FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>Delivered-To: root@server.domain</FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>Received: by server.domain (Postfix, from userid 41)</FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3><SPAN style="mso-tab-count: 1"> </SPAN>id 4C13E7E222; <st1:date Month="4" Day="19" Year="2010">Mon, 19 Apr 2010</st1:date> <st1:time Hour="10" Minute="58">10:58:33</st1:time> +0100 (BST)</FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>Message-ID: <cmu-sieve-11863-1271671113-1@server.domain></FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>Date: <st1:date Month="4" Day="19" Year="2010">Mon, 19 Apr 2010</st1:date> <st1:time Hour="10" Minute="58">10:58:33</st1:time> +0100</FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>X-Sieve: CMU Sieve 2.2</FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>From: <outofofficeuser@domain></FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>To: <root@server.domain></FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>Subject: Absence notification</FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>In-Reply-To: <20100419-10541090-2044@264029-mta1-03.lon.intensive.int></FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>Auto-Submitted: auto-replied (vacation)</FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><o:p><FONT size=3> </FONT></o:p></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>This is an automated reply.</FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>This person is temporarily out of the office</FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>and has left the following note:</FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><o:p><FONT size=3> </FONT></o:p></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3>I am out of the office at a training course until Wednesday 28 April. I will respond to your email on my return. If you wish to speak to someone, please call reception on 999999. </FONT></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><o:p><FONT size=3> </FONT></o:p></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><FONT size=3>Is there any obvious reason why the original sender isn’t receiving the out of office message, and is there anything I can do to correct the problem?<SPAN style="mso-spacerun: yes"> </SPAN><o:p></o:p></FONT></SPAN></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><o:p><FONT size=3> </FONT></o:p></SPAN></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><FONT size=3>Thanks very much.<o:p></o:p></FONT></SPAN></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><o:p><FONT size=3> </FONT></o:p></SPAN></DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><FONT size=3>David<o:p></o:p></FONT></SPAN></DIV>
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<DIV> </DIV>
<DIV><BR>--- On <B>Thu, 15/4/10, Joseph Brennan <I><brennan@columbia.edu></I></B> wrote:<BR></DIV></DIV>
<BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: rgb(16,16,255) 2px solid"><BR>From: Joseph Brennan <brennan@columbia.edu><BR>Subject: Re: Cyrus vacation notice<BR>To: info-cyrus@lists.andrew.cmu.edu<BR>Date: Thursday, 15 April, 2010, 14:09<BR><BR>
<DIV class=plainMail><BR><BR>> However, when I send to a user with a set vacation message using an<BR>> external email system (eg Hotmail) then it?s a bit hit and miss as to<BR>> whether an out of office message gets delivered to the sender.<BR><BR>Check this by looking at your syslog or maillog, for an outgoing<BR>message from <> to the hotmail address. It will be within seconds<BR>of the incoming message from the hotmail address.<BR><BR>Actual delivery to the hotmail inbox is not your concern, and from<BR>stories I've heard, don't count on it to work. The hotmail user may<BR>have a user-level configuration that throws the mail away, without<BR>realizing it.<BR><BR>If there are any other rules in the sieve filter before the vacation<BR>rule, check whether they say to stop. For example, if I say put mail<BR>from <A href="http://uk.mc867.mail.yahoo.com/mc/compose?to=foo@example.com"
ymailto="mailto:foo@example.com">foo@example.com</A> in inbox and stop, and then have the vacation<BR>rule after that, <A href="http://uk.mc867.mail.yahoo.com/mc/compose?to=foo@example.com" ymailto="mailto:foo@example.com">foo@example.com</A> won't get the vacation message.<BR><BR>You know of course that vacation replies per sender only once a day,<BR>or some longer period, right? Just checking.<BR><BR><BR>Joseph Brennan<BR>Columbia University Information Technology<BR><BR><BR>----<BR>Cyrus Home Page: <A href="http://cyrusimap.web.cmu.edu/" target=_blank>http://cyrusimap.web.cmu.edu/</A><BR>Cyrus Wiki/FAQ: <A href="http://cyrusimap.web.cmu.edu/twiki" target=_blank>http://cyrusimap.web.cmu.edu/twiki</A><BR>List Archives/Info: <A href="http://asg.web.cmu.edu/cyrus/mailing-list.html" target=_blank>http://asg.web.cmu.edu/cyrus/mailing-list.html</A><BR></DIV></BLOCKQUOTE></td></tr></table>