Replication problem do_folders(): failed to rename

[Patrick Boutilier]

On 12/14/2015 06:25 AM, Marcus Schopen via Info-cyrus wrote:
> Am Freitag, den 11.12.2015, 19:10 +0100 schrieb Marcus Schopen via
> Info-cyrus:
>> Hi,
>>
>> I have a problem with a single mailbox. The user's Outlook crashed and
>> since then the sync_client is running wild on this user account and
>> produces high load on the master. I stopped sync_client on master side
>> for the moment.
>>
>> When I try to sync the user by hand
>>
>> /bin/su - cyrus -c "/usr/lib/cyrus/bin/sync_client -S replicaserver -v
>> -u testuser
>>
>> I do get the following error.
>>
>> Dec 11 17:54:48 master cyrus/sync_client[22727]: RENAME received NO
>> response: Operation is not supported on mailbox
>> Dec 11 17:54:48 master cyrus/sync_client[22727]: do_folders(): failed to
>> rename: user.elsa-secgen -> user.testuser.Archives.Gesch&AOQ-ftsjahr
>> 2014-15.25-Jahr-Feier
>> Dec 11 17:54:48 master cyrus/sync_client[22727]: IOERROR: The remote
>> Server(s) denied the operation
>> Dec 11 17:54:48 master cyrus/sync_client[22727]: Error in
>> do_user(testuser): bailing out!
>>
>> Comparing master and slave on filesystem I do see the subfolder
>> "25-Jahr-Feier" in "user.testuser.Archives.Gesch&AOQ-ftsjahr 2014-15.",
>> but only on master but not on slave side. And why does sync_client want
>> to rename and where does it get this order from?
>>
>> I can login into the users' mailbox on master side and new message are
>> shown in the INBOX.
>>
>> How can I fix it?
>>
>> Should I try a "reconstruct -r user.testuser" on master and slave or
>> just on slave? (do I have to shutdown cyrus for a reconstruct -r on a
>> user box?)
>>
>> Or can I delete the complete mailbox on slave side start an "sync_client
>> -S replicaserver -v -u testuser"?
>>
>> Thanks for helping
>> Marcus
>
> I did a reconstruct on the replica whichs runs through on the 12 GB
> mailbox ot the user within a second (too fast?).
>
> /bin/su - cyrus -c "/usr/lib/cyrus/bin/reconstruct -r user.testuser"
>
> A following sync ended up with the same error:
>
> /bin/su - cyrus -c "/usr/lib/cyrus/bin/sync_client -S replicaserver -v
> -u testuser
>
> Any ideas?

No, but this seems weird. Was this user ever renamed?

user.elsa-secgen -> user.testuser.Archives.Gesch&AOQ-ftsjahr


>
> Ciao
> Marcus
>
>
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