AW: Re: Only some mailboxes don't accept incoming messages, no error in the logs for this?!

[Rustedt, Florian]

Thanks for the answer,

no, my customers don't do sieve.

But i resolved my prob now, it was something stupid:
We have about 3.000 mailadresses running on our mailboxes and there was an
emailadress that had no name in front of the "@", so EVERY email out of the
concerned domain was fed into the same mailbox and that was a newly
generated one?!

So we killed this alias and redelivered all mails from the box to solve this
problem.

I think, this is closed now, so thank for your help.

Sincerely, Florian

-----Ursprüngliche Nachricht-----
Von: Daniel Eckl [mailto:deckl at nero.com]
Gesendet: Mittwoch, 2. August 2006 14:09
An: Rustedt, Florian
Cc: 'info-cyrus at lists.andrew.cmu.edu'
Betreff: Released from eSafe SPAM quarantine: Re: Only some mailboxes
don't accept incoming messages, no error in the logs for this?!


Last time I had such a problem, the recipient accidentially discarded 
all mails using a sieve rule. Could this apply to you, too? Can your 
customers set sieve rules?

Perhaps they aren't discarded, but forwarded without storing locally?

Best,
Daniel

Rustedt, Florian schrieb:
> Hello,
> 
> i am pretty new to cyrus, so excuse my low expertise:
> We've set up a combination of postfix+sasl+mysql+cyrus. Transport is
> postfix-lmtp.
> 
> It is running now flawlessly since about one year, but now, we've got a
> severe problem:
> Three of our customers can't get mails. The Mail is transported via
postfix
> and via lmtp. Both logg an "sent=ok", the lmtp-log only contains
> additionally some errors about missing sieve-files. However i got no sieve
> configured, so it should be not of interest.
> 
> What can i look for now? Where could be the error?
> 
> It seems, that postfix/lmtp delivers the mail and cyrus accepts it,
without
> error. And then the Mail get's lost?!
> 
> Of course, there is enough diskspace and no high load.
> 
> Kind regards, Florian
>
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