Vanishing quota information

Ken Murchison ken at oceana.com
Tue Jun 29 13:56:13 EDT 2004


Simon Matter wrote:

>>Simon Matter wrote:
>>
>>
>>>>Do you still have the user folder with their emails?
>>>>
>>>>I have seen this as well on 2.1.15, although not as frequently as your
>>>>seeing.  We have about 800 users and every so often a client does not
>>>>have
>>>>any quota information when they view the account in our Client
>>>>Interface.
>>>>When we check further their email directory is just gone.  We just wrote
>>>>it
>>>>off as user error because there was not rhyme or reason for it happening
>>>>(that we could see).
>>>>
>>>>Is that similar to what you are seeing?
>>>
>>>
>>>No, everything else is normal. And AFAIK we didn't have this problem
>>>until
>>>recent 2.2.x versions.
>>
>>Unfortunately, you're the only one to report this (yet) and I can't
>>reproduce this, so you'll have to try to narrow down what is going on
>>when this happens.
>>
>>Is it always the same mailboxes, or completely random?
> 
> 
> Seems completely random. I just changed it to dump core but none have
> shown up until now.
> BTW, could if have something to do with runnung quota -f against the
> runnung server?

It shouldn't.  If it does, then something is broken.

-- 
Kenneth Murchison     Oceana Matrix Ltd.
Software Engineer     21 Princeton Place
716-662-8973 x26      Orchard Park, NY 14127
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