<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">Bridget,<div>I am assuming you ar stalking about Alice 2.x… In emptying the temporary files, did you find the “.alice2” preferences file in your home directory, and delete it (it may be hidden by the settings of your OS). If not, delete this “.alice2” directory, and then try to start Alice.</div><div><br></div><div>Please keep us posted…</div><div><br></div><div>All the best,</div><div>Don Slater</div><div><br><div><div>On Dec 17, 2013, at 9:53 AM, Bridget Cloud <<a href="mailto:Bridget.Cloud@cmcss.net">Bridget.Cloud@cmcss.net</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div lang="EN-US" link="blue" vlink="purple" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div class="WordSection1" style="page: WordSection1;"><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;">Just recently I have been having troubles opening Alice on my computer. The splash screen starts up, but the actual program will not load. To stop the software I have to go into task manager, find it and stop it, otherwise the start screen stays on my computer screen. I have deleted the files, emptied temporary files, cleared cache, updated Java, re-downloaded it…. Still nothing. When the updated software was released I was able to open it once, then it has gone back to this behavior. Am I missing something? Could there be possible compatibility issues with another software that could be preventing it from opening?<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><b><span style="font-size: 26pt; font-family: 'Vladimir Script'; color: rgb(0, 112, 192);">Bridget Cloud<o:p></o:p></span></b></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: Tahoma, sans-serif;"><a href="http://www.nehsgameprogramming.com/" style="color: purple; text-decoration: underline;">NEHS Game Programming</a><o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: Tahoma, sans-serif;">Northeast High School<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: Tahoma, sans-serif;">Game/Computer Programming<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: Tahoma, sans-serif;">Room 214<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span><image001.jpg></span> <span class="Apple-converted-space"> </span><span><image002.png></span><o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div></div>_______________________________________________<br>alice-teachers mailing list<br><a href="mailto:alice-teachers@lists.andrew.cmu.edu" style="color: purple; text-decoration: underline;">alice-teachers@lists.andrew.cmu.edu</a><br><a href="https://lists.andrew.cmu.edu/mailman/listinfo/alice-teachers" style="color: purple; text-decoration: underline;">https://lists.andrew.cmu.edu/mailman/listinfo/alice-teachers</a></div></blockquote></div><br></div></body></html>